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• Skype For Business Mac Troubleshooting

Microsoft has confirmed that some versions of its Skype for Business app are prone to crashes, and the issue won't be easy to resolve. The Redmond software outfit says that it has heard from users. Peer-to-Peer desktop sharing with Skype for Business 2016 users for Lync Server 2013 Peer-to-peer desktop sharing between Skype for Business on Mac and Skype for Business 2016 on Windows is enabled for Lync Server 2013 Cumulative Update 9: July 2017.

Skype For Business Mac Troubleshooting

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My Skype for Business have started to crash everytime i launch the program. What I've tried: - Running Office Quick Repair. - Running Office Online Repair. - Uninstalling/reinstalling Office 365. When will email encryption come to sharefile for mac outlook plugin. - Ensuring that newest updates are installed. The IT department has told me that I need to format my PC to get it working.

I would prefer to not do this as I have so many programs installed that it would take at least a week or two to get up and running again. I can see in event viewer that I get an error with lync and KERNELBASE.dll - but my IT department says that its unrelated. I think that your IT department may be right. The fastest way to solve this would be to reinstall your PC.

Free hevc converter for mac. But if you are still eager to get it resolved without a reinstall I suggest to open a support ticket from Office 365 admin center to Microsoft (Your IT should be able to do this). Or troubleshoot Skype using Procdump or DebugDiag 2, tools. Procdump: • Download the procdump utility () • Run the following command in a command prompt to attach to Skype for Business: • Procdump -e -ma lync.exe -accepteula DebugDiag 2 Install DebugDiag from here: Launch it and attach Crash rule to Lync.exe process. Then you should be able to get DMP files, which your IT department should be able to analyze.

Note that this is advanced troubleshooting and requires some knowledge when reading DMP files.

I've been struggling with an issue for about 10 of my users in a 100+ user network. The issue seems to be isolated to Windows 7 users, but oddly it works every time in RDP. After successfully opening in RDP, when the user gets back on, it will crash again. Once the user starts their PC, Skype launches then crashes ('Skype has stopped working'). We have tried a number of actions to try and resolve it to no avail.

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So far we have tried: • doing both a quick and full online repair of office 365. • uninstalling/reinstalling sound and video card drivers • Updated office to latest build • Cleared Credentials for all office products • rolled back to a previous build of office • Complete uninstall of office with office fix-it tool • just about every random fix we could find on various forums Any ideas on what might be going on here?